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United Speech commercial

Old United “Speech” Ad Still Resonates Strongly in the Digital Age

I was reminded of this old United Airlines ad a few days ago during a training session, and thanks to YouTube I could quickly find it again. It remains a classic capturing in just 60 seconds, of the core problems with corporate communication mindsets.

How do unproductive mindsets get embedded? Bad habits, mostly:

  • We get too busy to keep in touch at a more personal level.
  • We are impatient to

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