Unleashing the Capacity of Your People

Developmental Offerings

Key organizational habits must be bought in to, role modeled, and reinforced by the Leadership Team as well as the overall organization. Since most Leadership Teams are incredibly busy, our Foundational Processes are very simple and observable so they require only a few changes be made. Each change is clear, and each leads naturally to momentum in the right direction. A number of small changes in a row can create massive organizational change. Again, our experience can help you know where to start, and exactly how to progress with the greatest efficiency can help you create the following changes:

• Holding the right number and type of meetings

• Powerfully improving relationships with supervisors, subordinates and key team members

• Building Unshakable Trust throughout the organization

• Habitualizing Communications That Count, in which commitments are made and kept

• Implementing true pursuit of mastery as a cultural theme

• Pursuing Truth, with real, meaningful understanding in all efforts

• Genuine understanding of each other’s motivations

• “Dropping the Shield” in communications for true transparency

• Consistently using recovery approaches when communication falters

• Building the ability to work with people of dramatically different styles

• Knowing how to best leverage your natural communication style

• Understanding how you are perceived by others

• Creating powerful performance feedback loops between people to allow for ongoing growth

Foundations of Leadership Excellence

Build personal and interpersonal leadership effectiveness by learning and sharpening the day-to-day leadership cornerstone habits that form the foundation of a strong leadership style. Maximum organizational performance can only be consistently obtained once these foundational leadership behaviors are embedded as habits.

Program participants learn exactly which leadership behaviors they need to build this leadership foundation, maximizing their own rate of contribution and the contributions of the people on their teams.

Benefits to Your Organization

• Fully Engaged Workforce – Unleashing the full productive capacity of the organization

• True continuous improvement – The entire organization focuses on getting better each day

• Better decisions – Leaders build strong communication flows throughout the organization

• Accurate and timely performance feedback – Dialogues between individuals and across the organization which supports true improvement

• Leaders will role model excellence – Grow better leadership habits throughout the organization

• Unshakable trust throughout the organization – Better relationships built that reduce frustrations, break down silos, and create efficiencies you have not yet discovered

Program Components

• One/Two-Day On-site and Remote Courses Available

• Materials to Aid in Sustaining Productive Habit Changes, Coaching/Mentoring

Behavior Changes You Can Expect

• Ability to clearly articulate the mission and work tasks in ways that energize others

• People expressing the same picture of reality top-to-bottom in the organization

• Increased use of performance feedback mechanisms to raise ideas and issues

• Meetings called for the right reasons, only as needed

• Conversations that lead to agreement and commitment to action

• Employees self-engaging in their jobs; able to express their role in the mission

• Learning to lead themselves first

• Building greater trust and relationships with coworkers

• Deeper listening and understanding of the other viewpoints within the organization

• Becoming a “generative leader” that models and grows the right behaviors with their coworkers

• Teaching others how to adopt these same highly productive habits

• Building continuous feedback loops that reinforce, sustain and amplify the gains made through the new leadership behavior style

Communication That Counts

This program embeds in participants a fundamentally different way to converse in the workplace, and gives them the ability to connect conversational outcomes more closely to what they truly seek to achieve.

This is a perennially popular program because it is immediately practical. Participants learn and practice approaches they will apply the minute they leave the session. People learn how their own observable behavior and communication styles affect their personal productivity, and the productivity of those around them. Whether program participants are senior executives, directors, area managers, front-line employees, sales representatives, or support staff, they all gain techniques to make their observable behavior and coworker interactions constructive and contributory. This helps everyone raise their effectiveness at work.

Benefits to Your Organization

• Fewer Miscommunications – Less rework and duplicated efforts as people make their intentions clear.

• Fewer misunderstandings – People stay on the same page more consistently, improving relationships, timeliness and efficiency

• Less frustration between coworkers and between work teams – Collaborative efforts work more smoothly and produce better outcomes, usually more quickly

• Stronger decisions – Ideas get fully heard and understood, giving decisions a more solid foundation, and increased ownership of all involved

• Better relationships between people, based on mutual understanding and results – Stronger relationships make conflict resolution far easier, with more sustainable resolutions

Program Components

• Pre-Course Behavioral Diagnostics

• One or Two -Day Onsite Course

• Post-Course Behavioral Change Tool Kit

Behavior Changes You Can Expect

• Communication Change – Participants will learn exactly how their communication approach and behavior affects productivity on the job, and how to adapt their behavior to have a more positive impact.

• Improved Perceptiveness – Participants will be able to clearly identify and leverage:

o   How their behaviors are perceived by others

o   Biases that affect how they as individuals face challenges at work

o   How they prefer to interact with people

o   How they react to change

o   How they respond to rules and regulation written by others

• Bias Management – Participants will better understand their own biases and better read and work with the biases of fellow workers by observing behavior patterns.

• Effective communications – Participants will engage better with others, building better working relationships.

• A habitual “Communication that Counts” mindset – Every conversation will have a focused goal and end with agreement on next steps.

• Active Listening – Participants truly listen and deeply understand the intent and meaning of the actions of co-workers, and respond more persuasively and influentially to how they act and what they say.