Unleashing the full capacity of your people

Energy Company Operations-Maintenance Division Manager

When teaching and coaching leadership skills, breaking down the challenge into specific areas of improvement, and working on each in detail, leads to better long-term results. In our programs, participants are tasked with selecting those leadership elements they want to improve first.

Here is an example of how this has worked in practice.

Situation

A manager in the operations and maintenance division a Fortune 100 energy company sought to better use his leadership ability to reduce office time and maximize field time. In his coaching relationship with Bovo-Tighe, this manager chose one key area to improve that he felt could have great impact:

  • Time Management Skills

In his words: “I chose Time Management due to the leadership role I’m in, (which) requires me to make the best use of my time in order for me to have time to interface with my direct reports.”

Results

At the end of the initial program period, this manager reported a change in his own approach helped him handle his new work load effectively and efficiently:

Due to improved time management skills, I’ve been able to have more face-to-face conversations with my direct reports and concentrate on my priority list. This list that I build for the next day helps me keep on track and focused on my priorities. This keeps me from wasting time on lower priority items that would slow me down in a day. Top priorities are making sure at Operations and Maintenance groups are working together seamlessly without any unnecessary delays. This involves at times, some conflict resolution that requires my intervention. These interventions do increase productivivity, which makes them so valuable to the company.

This manager assessed the following return-on-investment that he feels he has already achieved as a result of his improved communication and engagement skills:

“(With) today’s ever increasing demand on a leaders time, in order to complete their workload in a day, improving their Time Management skills is of the up most importance. The intervention I mentioned in reqards to our Operations and Maintenance department saves the company approximately 12 man-hours per day of productivity. At approx. $40/hr. for three personnel (Ops./Maint.) considering 5 days a week and 52 weeks per year, this equals a ROI of approx. $124,800.

Improving this manager’s ability to manage his time and better engage with both peers and staff led to these gains being achievable. Investing in the development of better leadership skills pays off every time!

Note: The identity of this client has been masked, but if you are interested in direct testimonials from Bovo-Tighe clients, let us know and we will arrange them.

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