Energy Company Drilling Division Manager
When teaching and coaching leadership skills, breaking down the challenge into specific areas of improvement, and working on each in detail, leads to better long-term results. In our programs, participants are tasked with selecting those leadership elements they want to improve first.
Here is an example of how this has worked in practice.
A manager in the drilling division a Fortune 100 energy company sought to better use his leadership ability to manage a significant increase in workload: Managing six drilling teams where a manager usually covers two teams. In his coaching relationship with Bovo-Tighe, this manager chose key areas to improve that he felt could have great impact:
- Time Management Skills
- Communication that counts
In his words: “The expected measurable changes would be to improve efficiency at work and be able to complete all my tasks in a timely fashion.” Plus, “I wanted to be able to better handle ‘difficult conversations’.”
At the end of the initial program period, this manager reported a change in his own approach helped him handle his new work load effectively and efficiently:
“Thanks to new tools (gained in the) process I was able to identify areas for improvement and continued development in my time management.”
“The recommendations about developing a plan of approach, deciding what needed to be said and genuinely listening to the other person’s perspective without preconceptions or already-made decisions helped me successfully manage difficult conversations at work. Very true is that the outcome depends on our response to an event.”
“Don’t place blame on someone else if you don’t meet the anticipated results!”
“(The process) has resulted in improved efficiency at work, less time wasted and timely completion of all tasks. Feedback from others at year-end was very positive with regards to the accomplishments for the period. Also I now have some guidelines to use in the case of having to manage a delicate situation through a difficult conversation.”
This manager assessed the following return-on-investment that he feels he has already achieved as a result of his improved communication and engagement skills:
“In trying to assign a dollar figure to being more effective and productive at work the best example to use is the fact that in (our business) a workload of 6 rigs is normally shared by 2 superintendents, so we can readily see savings in the order of $250,000 per year (if we consider salary, benefits, assigned vehicle, training costs and other expenses).”
Improving this manager’s ability to manage his time and better communicate with both peers and staff led to these gains being achievable. Investing in the development of better leadership skills pays off every time!
Note: The identity of this client has been masked, but if you are interested in direct testimonials from Bovo-Tighe clients, let us know and we will arrange them.