Unleashing the full capacity of your people
One of my favorite things to go over with clients is Albert Mehrabian’s 7-38-55 rule of Personal Communication. Which suggests that words only account for 7% of personal communication, while things like the pitch, tone, speed, rhythm and other non-verbal elements dictate the rest of the meaning.
Doesn’t that seem like one of the first things people think after introducing a new plan or idea? Probably because it is. Especially when it comes to enacting some sort of change, which is why it’s so important to be able to clearly articulate. People will only follow you if they believe that you’ll take them to a better place. Being able to clearly explain the outcome and “what’s in …
Roy Disney (brother of Walt) once said, “It’s not hard to make decisions once you know what your values are”. Yet you’d be amazed at how few leaders, when asked, can articulate their own core values. A few leaders may recite their company values, but when asked about the values that guide them, the decisions they make, and the resulting integrity they demonstrate, I often receive blank stares, nervous smiles, …
Everyone loves a good story. We’re hardwired for them! Think back to your childhood and those long summer nights, good stories could do lots of things—and they still can! Yet few of us are trained in storytelling. And this becomes a real issue when we try to share our story and vision with others. But when it’s done right, the upside is tremendous. Therefore, it’s important to be clear on …
The road to better is one that lasts a lifetime. When we commit to a lifetime of learning and being better, we tend to keep our eyes on where we want to go and can better navigate any bumps or obstacles we may encounter.
Dealing with new ideas and implementing change is a difficult task for any person let alone an Organization. Yet most are going through some sort of transformation.
It’s Important to understand the competencies required for superior performance. With our new DNA Position Analysis tool, we can help you pinpoint the top competencies for any position.
A leader’s ability to motivate and influence employees stems from trust. It can be hard to earn, yet easy to lose. When building trust, do your best to stay consistent, do as you say, build in accountability and …
There is no “one size fits all” approach to feedback. That’s not how people work. We all interpret things differently—through our own filters. Especially when it comes to feedback. In some circumstance it can make or break a relationship and/or career. But when done well, it helps make people better. Thus, making it important to practice.
We have ten questions that leaders can ask themselves as a check to see if they remain "engaged" with their followers. Self-examination leads to self-awareness, and the humility to make stronger commitments to deepening employee relationships.