Unleashing the full capacity of your people
One of my favorite things to go over with clients is Albert Mehrabian’s 7-38-55 rule of Personal Communication. Which suggests that words only account for 7% of personal communication, while things like the pitch, tone, speed, rhythm and other non-verbal elements dictate the rest of the meaning.
Roy Disney (brother of Walt) once said, “It’s not hard to make decisions once you know what your values are”. Yet you’d be amazed at how few leaders, when asked, can articulate their own core values. A few leaders may recite their company values, but when asked about the values that guide them, the decisions they make, and the resulting integrity they demonstrate, I often receive blank stares, nervous smiles, …
Everyone loves a good story. We’re hardwired for them! Think back to your childhood and those long summer nights, good stories could do lots of things—and they still can! Yet few of us are trained in storytelling. And this becomes a real issue when we try to share our story and vision with others. But when it’s done right, the upside is tremendous. Therefore, it’s important to be clear on …
The road to better is one that lasts a lifetime. When we commit to a lifetime of learning and being better, we tend to keep our eyes on where we want to go and can better navigate any bumps or obstacles we may encounter.
This is always a fun time of the year. You gain an hour of light, your favorite plants and flowers decide to show off, playoff hockey and basketball are in full swing. Winter is gone but Game of Thrones is back! With the summer months around the corner and obligations piling up, it’s important to stay self-aware and constantly assess your hot spots and blind spots to ensure you make …
It’s Important to understand the competencies required for superior performance. With our new DNA Position Analysis tool, we can help you pinpoint the top competencies for any position.
A leader’s ability to motivate and influence employees stems from trust. It can be hard to earn, yet easy to lose. When building trust, do your best to stay consistent, do as you say, build in accountability and …
There is no “one size fits all” approach to feedback. That’s not how people work. We all interpret things differently—through our own filters. Especially when it comes to feedback. In some circumstance it can make or break a relationship and/or career. But when done well, it helps make people better. Thus, making it important to practice.
Leaves are changing colors and Pumpkin Spiced Lattes are back! That can only mean one thing, summer is over and the holiday season is upon us. With that said, it’s imperative to dedicate time and energy in thinking of ways to stay focused and effective.
We have written more than once about how infectious great leadership behavior is, and how it drives up team engagement and productivity.
The inverse situation is all too common, too: Poor attitudes and negative behavior can infect a team with low morale and depressed productivity.
As a leader, you need to remain alert for such developments, and work actively to isolate and fix the source of the negative influence.…
Research confirms that downtime regularly interspersed into our working lives raises our energy and ability to focus. We live in a 24/7 world, so leaders must actively work on shielding their people from work "alerts" during their time off. Engagement rises when employees can disengage at night and on weekends.